Terms & Conditions

Welcome to Reputation Instantly. By accessing or using our website and services, you agree to comply with the following Terms & Conditions.

Services

Reputation Instantly provides Online Reputation Management (ORM), review management, brand monitoring, digital reputation enhancement, and related marketing services.

All services are offered on a best-effort basis depending on platform policies, search engine algorithms, and the nature of online content.

No Guaranteed Outcomes

While we strive to achieve the best possible results for our clients, Reputation Instantly does not guarantee:

  • Permanent removal of online reviews or content
  • Specific search engine rankings
  • Exact timelines for reputation improvement
  • Approval or removal decisions made by third-party platforms

Results may vary depending on the complexity of the case and external platform policies.

Client Responsibilities

Clients agree to:

  • Provide accurate and truthful information
  • Cooperate during the service process
  • Avoid submitting unlawful, misleading, or fraudulent content
  • Maintain respectful communication with our staff

Failure to comply may result in suspension or termination of services.

Payments & Refunds

All payments for services are subject to agreed terms and invoices.

Due to the nature of digital and reputation management services:

  • Fees paid for completed work are non-refundable
  • Refund requests are evaluated on a case-by-case basis
  • Chargebacks or unauthorized disputes after service delivery may result in legal or collection actions

Intellectual Property

All content, graphics, branding, website materials, reports, and service methodologies remain the intellectual property of Reputation Instantly unless otherwise agreed in writing.

Third-Party Platforms

Reputation Instantly is not affiliated with Google, Yelp, Trustpilot, Facebook, or any third-party review platform unless explicitly stated.

Clients acknowledge that platform rules, algorithms, and moderation policies are outside our direct control.

Limitation of Liability

Reputation Instantly shall not be held liable for:

  • Business losses or reputational damages
  • Platform suspensions or policy actions
  • Delays caused by third-party websites
  • Indirect or consequential damages arising from service usage

Termination of Services

We reserve the right to refuse, suspend, or terminate services if a client violates these terms or engages in abusive, illegal, or unethical conduct.

Modifications

Reputation Instantly may update these Terms & Conditions at any time without prior notice. Continued use of the website indicates acceptance of the revised terms.

Governing Law

These Terms & Conditions shall be governed in accordance with applicable business and commercial laws relevant to the company’s operating jurisdiction.

Contact Information

If you have any questions regarding our Terms & Conditions or services, please contact us using the details below:

Reputation Instantly

Office: 51 Sherryl Crescent, Northbay, ON, CA P1B8R8

Phone: +1 (888) 884-9794